Site Infrastructure Management · Mexico & LATAM
All your IT infrastructure at every location. Always on. Never your problem.
For multi-site businesses with no one watching their core infrastructure — and for enterprises whose teams are tired of watching it. We monitor your IT infrastructure across all your sites 24/7 and fix most failures remotely before anyone notices. One price per site. One number to call.
Built by operators from the field. Now onboarding our founding cohort across Mexico and LATAM.
Right now — is every camera, switch, router or access point across your sites online and in good condition?
Almost nobody can answer that. You find out the same way every time: the network is down, a manager calls, cameras are not recording, a shift is already lost. When the network is down, the store is closed.
And you already pay for it — in lost revenue, emergency truck rolls, and a different vendor for every device. It just never arrives as a line item, so you never see how big it is.
No IT team
You're the last to know, every time — and you pay a premium tech to drive out for a fix that took thirty seconds.
With an IT team
They're burning senior hours on L1 reboots across dozens of sites, firefighting instead of building.
From “something's wrong” to “already fixed” — usually before your staff notices.
- 01
Detect and Monitor
A pre-configured collector plugs in at each site — a 15-minute install by your store manager, no technician trip to start. It watches every device continuously and alerts the instant something slips.
- 02
Triage
Alerts flow into our own architecture, sorted by severity and dependency so real problems surface and noise disappears. We know which device, which site, what happened — immediately.
- 03
Resolve
Our 24/7 operations center fixes most issues remotely through secure, pre-authorized access — the reboots, reconnects, and power-cycles that account for the majority of failures. Usually closed before anyone raises a ticket.
- 04
Escalate — only when physical
When a device is truly broken, we dispatch a certified local technician who arrives already knowing the problem, not discovering it on site.
You don't staff a NOC, learn a platform, or manage alerts. That's the point. We do.
The whole nervous system your sites run on. Under one single roof.
- 01
Network
Switches, Routers, Access Points
- 02
Security
CCTV cameras, NVRs, Access control
- 03
Energy
UPS, PDUs
- 04
AV
TV Displays, Sound systems
- 05
Other Endpoints
POS terminals, Printers, IoT sensors
Every vertical, every site, under one roof — and vendor-agnostic. We monitor any brand. One SLA, one invoice, instead of a different vendor for every device type.
Built for two kinds of business.
For growing chains · 5–50 sites, no IT team
You have nothing watching your sites today. You are reactive to emergencies.
No new hire, no new tools, no platform to learn. One predictable price per site replaces the larger cost you already pay in downtime and emergency visits. Most issues fixed before your staff even notices.
For enterprise companies · IT / ops team in place
Take reactive device firefighting off your team — without giving up control.
Your team stops burning senior hours on L1 reboots across hundreds of sites and gets back to strategic work. We augment, we don't replace — and we resolve across every vertical and brand, with a cross-site knowledge loop no single in-house team can build alone.
We treat your network security as the product, not a checkbox.
- 01
Monitor and remediate — never administer.
We restore devices to their known-good state (reboot, reconnect, restore-from-backup). We never change configurations or the intended state.
- 02
Least privilege by design.
Standing access covers monitoring and safe remediation only. Privileged access is break-glass — time-boxed, per event, with your named approval, fully logged.
- 03
Contractually bounded scope.
Our SLAs define which networks, which methods, which devices, and which actions are pre-approved versus require your sign-off per event.
Security program modeled on ISO 27001 and SOC 2 Type II — on our roadmap ahead. Not yet certified.
One flat price per site. Every device. Unlimited remote resolution. One invoice.
No per-incident billing. You pay one predictable price per location — everything we monitor and remediate is included.
- Site complexity
- Standard vs. large / multi-network locations.
- Response tier
- Standard vs. priority response for your critical sites.
- Volume
- The per-site price steps down as you add sites.
Standard
For chains. Every device at every site, monitored and remediated around the clock, on one predictable per-site price.
Enterprise
Custom, procurement-ready, security-reviewed — with phased rollout across all your sites.
Our AI learns from every resolution — so each site is served better than the last.
Monitoring tools only ever see the alarm. Omirant sees what actually fixed it. Every incident we close is captured as structured knowledge and fed straight back into the system for faster resolution.
It learns from resolutions, not just alerts
Monitoring tools only ever see the alarm. We capture what actually fixed it — symptom, cause, resolution — as a structured record.
A fix found once protects every site
Knowledge compounds across our network. A failure pattern solved at one location is recognised instantly at the next — including sites that have never seen that fault before.
Founding cohort
A founding cohort, selective by design.
We're taking on a limited number of businesses as founding clients. Not a waitlist — a cohort we choose deliberately, so every site we bring online gets the attention it deserves while the network compounds.
A baseline health check
Before any rollout, we map and assess every device across your locations — so you start with a full picture of what you actually run, and where it is already failing.
Founding pricing, locked
Your price per site is set on founding terms and held there as coverage grows and the service expands.
Direct access to the team
No ticket queue between you and the people who built the operation. You talk to them.
Influence on the roadmap
Founding clients shape what gets built first — reporting, escalation paths, and which device categories we cover next.
The operations model, the monitoring architecture and the dispatch network are built. First sites are deploying now, and founding agreements are scoped as pilots — we don't put an SLA in writing that we haven't proven in the field.
Tell us the shape of your business.
We'll come back with exactly what we'd cover across your locations, how a rollout would work, and what it replaces. Qualifying businesses get a full site health check as part of the pilot.
FAQ
What is Site Infrastructure Management?
Site Infrastructure Management (SIM) is the always-on monitoring and remote resolution of every IP-connected device a physical location runs on — network, security cameras, energy, AV, POS, and IoT. Unlike break-fix support, it keeps sites running by design instead of reacting after something breaks. Omirant Systems is the company defining this category.
What does Omirant do?
Omirant remotely monitors every device across a business's locations 24/7 and resolves most failures remotely — a reboot, reconnect, or power-cycle — before the site notices. When a device is physically broken, Omirant dispatches a certified local technician who arrives already knowing the problem.
How is Omirant different from an MSP?
MSPs are built for computers, users, and helpdesk and typically sell labor hours. Omirant is built for site device infrastructure across every vertical, charges one flat price per site instead of per incident or per device, and monitors and remediates without administering — it restores devices but never changes their configuration.
What does Omirant monitor?
Network (switches, routers, access points), security (cameras, NVRs, access control), energy (UPS, PDUs), AV (displays, sound systems), and endpoints (POS, printers, IoT). Omirant is vendor-agnostic and monitors any brand.
Is it safe to give Omirant access to my network?
Access is least-privilege and contractually bounded. Standing access covers monitoring and safe remediation only; privileged access is break-glass — time-boxed, per event, requiring your named approval, and fully logged. Omirant monitors and remediates but never administers, so it never changes your configuration.
How long does setup take?
Each site activates by plugging in a pre-configured collector — about 15 minutes by existing staff, no technician trip to begin. Omirant handles configuration, discovery, and alert setup remotely.
Who is Omirant for?
Multi-site businesses from roughly 10 to several hundred locations — pharmacies, clinics, restaurant groups, retail, fitness, hospitality — that lose money when a site goes down, whether or not they have an internal IT team.
How does Omirant use AI?
Omirant captures every resolved incident as a structured record — symptom, cause, and the fix that worked — and feeds it back into the system, so a fault solved at one site is recognised faster at every other. AI reads incoming signals, identifies the likely fault and prepares the fix before an operator opens the ticket. Proven routine recoveries run automatically; anything with real consequences is approved by a person, and every action is logged.
Is Omirant live?
The operations model, the monitoring architecture and the dispatch network are built, and first sites are deploying now. We are onboarding a founding cohort rather than opening generally, so every early deployment gets direct attention from the team that built it. Founding agreements are scoped as pilots — we do not commit to an SLA we have not proven in the field.
What does early access include?
A baseline health check that maps and assesses every device across your locations before rollout, founding pricing locked for your sites, direct access to the team instead of a ticket queue, and real influence over what gets built next — reporting, escalation paths and which device categories we cover.
How do I get early access?
Tell us the shape of your business: how many sites, which vertical, and what you run at each location. We come back with exactly what we would cover, how a rollout would work, and what it replaces. The cohort is selective, so we prioritize businesses where downtime carries a clear operational cost.